Head of Operational Excellence for Global Quality

Chez Roche, vous pouvez être vous-même et être apprécié pour les qualités uniques que vous apportez. Notre culture encourage l'expression personnelle, le dialogue ouvert et les connexions authentiques, où vous êtes valorisé, accepté et respecté pour ce que vous êtes, vous permettant de prospérer tant personnellement que professionnellement. Voici comment nous visons à prévenir, arrêter et guérir les maladies et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Rejoignez Roche, où chaque voix compte. La position A healthier future.

It's what drives us to innovate. To continuously advance science and ensure everyday access to the healthcare they need today and for generations to come. Creating a world where we spend more time with the people we love. That's what makes us Roche. The Global Operational Excellence department is dedicated to architecting and scaling continuous improvement across our global network. By driving strategic transformation and embedding mature operational frameworks, the team ensures consistency, efficiency, and high-impact performance.

This role operates in a dynamic matrix environment, reporting to the Global Head Operational Excellence with a dotted line to the Global Head of Quality . As the Head of Operational Excellence for Global Quality, you will step into a high-impact, execution-focused leadership role designed to build and scale a dedicated Operational Excellence function within the l Global Quality unit. You will spearhead the transformation of Global l Quality’s operational capabilities by orchestrating and standing up dedicated resources across various chapters and Manufacturing Sites.

Your primary, immediate mandate will be to support and accelerate the Quality Unites Us program by executing, scaling, and driving the tangible behavioral shifts and project milestones already defined by the Quality roadmap. The Opportunity In this role, you will have the opportunity to drive quantifiable process optimization, deploy Lean principles, contribute to financial targets with clear accountability, and embed a sustainable culture of Continuous Improvement through the following

• System Deployment: Lead the rollout of Lean standards, identify measurable productivity and cost-optimization initiatives, and embed the Lean Leadership program to act as a coach and drive proactive certification of Quality Leaders.
• Capability Building: Champion and sustain a network-wide training model to develop, certify, and mentor future Lean Practitioners.
• Quality Units acceleration and alignment: Anchor all Operational Excellence activities to target behavioral shifts, design the strategic roadmap to build a core Global Quality operational excellence community, and establish a collaborative hub-and-spoke governance framework to align central strategy with embedded chapter and Site resources.
• Roadmap Execution: Translate Quality and business objectives into concrete, measurable operational excellence action plans focused on delivering immediate, tangible performance improvements for defined deliverables.
• Process Optimization: Diagnose bottlenecks across workflows, deploy Lean and digital methodologies to streamline processes, and scale standardized methodologies, toolkits, and performance KPIs across chapters leveraging existing quality units structures.
• Hands-On Problem Solving: Personally lead and facilitate high-priority, cross-functional root-cause analysis initiatives to dismantle complex, systemic operational bottlenecks and ensure robust process confirmation.
• Behavior shifts and change management: Act as a champion for quality units mandated cultural shifts, integrate these into day-to-day routines across all levels (including the Global Quality leadership team members), and provide direct, hands-on field coaching and mentorship for embedded resources and broader leadership.
• This role requires approximately 20% international travel per year, primarily to Europe Who You Are We are looking for an execution-oriented leader who possesses a balanced approach of strategic direction and active, hands-on participation in the field, meeting the following

- Holding an MBA, a Master’s degree in Chemistry, a Master’s degree in Mechanical Engineering, or a related field. - Experience & Drive: 8+ years of progressive experience in Operational Excellence and Manufacturing process improvement, or Management consulting, with a proven track record of delivering large-scale program execution and building Operational Excellence communities. - Methodological Mastery: Advanced, practical mastery of Lean principles, combined with a strong, pragmatic integration of strategic thinking. - Digital transformation: Strong track record in combining Lean/OE with

digital technologies (such as agentic AI, process automation, and advanced analytics) to transform business processes end-to-end. - Leadership and influence: Demonstrated excellence in leading matrixed, distributed teams and a proven capability to influence executive stakeholders, align disparate groups, and drive accountability without direct authority. - Domain knowledge and attributes: Familiarity and a proven operational track record within the Quality / GxP domain (Product, Technology, Quality, or adjacent highly-regulated/technical industries) is highly advantageous, paired with

exceptional communication, high empathy, and strong relationship-building skills. - Fluency in English is required; knowledge of German is highly ideal.

Relocation benefits are available for this posting The expected salary range for this position based on the primary location of Mississauga is 148,568.00 and 194,995.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company. Nous utilisons l’intelligence artificielle pour filtrer, évaluer ou sélectionner les candidatures pour ce poste. Cet affichage est pour un poste vacant existant chez Hoffmann-La Roche Ltée. Qui nous sommes Un avenir plus sain nous pousse à innover.

Ensemble, plus de 100 000 employés à travers le monde sont dédiés à faire progresser la science et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Nos efforts aboutissent à plus de 26 millions de personnes traitées avec nos médicaments et plus de 30 milliards de tests réalisés avec nos produits de Diagnostique. Nous nous encourageons mutuellement à explorer de nouvelles possibilités, à favoriser la créativité et à conserver nos grandes ambitions, afin de fournir des solutions de santé qui changent des vies et ont un impact mondial.

Construisons ensemble un avenir plus sain. Roche est un employeur offrant l'équité en matière d'emploi.