INGENIEUR ETUDES ET DEVELOPPEMENT-Fullstack Developer (Noyelles Les Seclin, 59, FR)

Magellan is a Management Consulting and Technology Group. Our mission is to support SMEs, mid-caps, large corporations and public organizations throughout their strategic, technological and operational transformations. The opportunity Multi-agent architectures are no longer science fiction: they already handle millions of customer interactions (voice, email, chat, social media), automatically processing simple cases and intelligently escalating complex ones to human advisors.

In this fast-moving environment, We are expanding our Agentic AI platform to fully integrate voice, chat, and orchestration capabilities into our CCaaS solution. The ambition is clear: build a truly unified, AI-native contact center that elevates both customer experience and agent productivity, while positioning us at the forefront of the next wave of customer engagement. Day-to-day

You contribute to the full development and maintenance lifecycle of our Agentic Platform, actively participating in project delivery phases. You specify, design, and develop APIs and Web services, while writing and maintaining robust unit and functional tests. You identify, challenge, and analyze both functional and technical requirements to deliver value-driven solutions.

You work on a microservices-based architecture deployed on our Sovereign Cloud or on the Google Cloud Platform, leveraging a modern and diverse tech stack — Java/ Kotlin, Angular, Spring, Docker, Kubernetes, and more — within a cutting-edge engineering environment built on Clean Architecture, design patterns, and dependency injection. You apply engineering best practices: code reviews, merge requests, automated testing, and continuous integration (GitLab CI).

You build and extend the harness of our AI Agent, enhancing state-of-the-art LLMs with custom capabilities (connectors, RAG) to deliver high-quality support powered by internal knowledge base. You drive continuous improvement of our processes through an SRE-oriented approach, industrializing and scaling the solution. Who are we looking for We are looking for people capable of driving positive change, moving forward, and showing the way — passionate individuals with a positive attitude and a thirst to learn and progress.

In practice, this means: You have a global vision and end-to-end technical understanding of an IT service: application, underlying infrastructure, and related dependencies. You have solid knowledge of Cloud computing and a strong sensitivity to DevOps and FinOps practices. You have hands-on experience with Agentic technologies, prompt engineering, or harness engineering. You demonstrate initiative, proactivity, rigor, and autonomy within your area of responsibility. You are curious and value teamwork and customer service. You are motivated and passionate about the Agentic revolution.

You thrive in a diverse and challenging technical environment. You are fluent in spoken and written English. Perks &

Vous bénéficierez d’un large panel d’avantages, notamment : Primes annuelles (fin d'année, vacances, participation et intéressement) 32 jours de congés payés Prise en charge transport en commun à hauteur de 50% Comité d’entreprise très actif (Soirées, Voyages, Subventions culture et loisirs …) Participer à des évènements sportifs (Corporate Games, courses, …) Accord de télétravail Restaurant d'entreprise subventionné Mutuelle et prévoyance

We help companies and public organizations to: Define the operating, business and technological models that will respond to the changes in their sector and activity in the long term

Implement new business and IT organisations & their associated processes

Deploy or create the technologies best suited to their new strategic and organizational plan, Secure and operate their applications and systems over time.