Regulatory Compliance Manager (Customer Outcomes)

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products

• including spending, saving, investing, exchanging, travelling, and more
• help our 80+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to

Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers.

In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk. We’re looking for a Regulatory Compliance Manager to oversee customer-centric regulatory frameworks. You'll keep our consumer protection practise in compliance while advising on relevant obligations and related controls. Up to shape what's next in finance? Let’s get in touch.

Providing oversight on compliance obligations for consumer protection frameworks and related controls

• Ensuring high-quality regulatory mapping
• Challenging, assessing, and implementing policies from scratch
• Reviewing 1LoD compliance approvals for consumer protection initiatives, and providing appropriate feedback
• Ensuring a robust, company-wide consumer protection training programme
• Providing oversight of horizon scanning for relevant geographies
• Reviewing and challenging 1LoD review of incidents to ensure effective remediation What you'll need
• 7+ years of experience in a regulatory compliance role within a consultancy, compliance function, or regulator
• Expertise in consumer protection obligations (consumer duty, REG E, DISP, LT Consumer Protection, etc.)
• A university degree in STEM, business, or finance
• Knowledge of how to conduct regulatory gap analysis
• Familiarity with policy creation and implementation
• A solid understanding of the interplay between compliance risk and business risk
• The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
• The ability to communicate positively with members of various internal teams and regulators
• Excellent analytical, communication, and interpersonal skills
• Fluency in English Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice