Edmond de Rothschild conçoit et distribue des solutions d’investissement, exerce des activités de banque privée, de gestion d’actifs et de finance d’entreprise.
RELATIONSHIP MANAGER ASSISTANT (H/F)
Am I a fit — voir ma compatibilitéAu sein de l’équipe Private Banking – Israel à Genève, le Relationship Manager Assistant accompagne la gestion des relations clients et les processus administratifs liés aux mandats. Il assure notamment l’ouverture et la clôture des comptes, le reporting client, la gestion des demandes et le soutien aux activités de développement commercial. Le poste requiert jusqu’à cinq ans d’expérience similaire, l’anglais et le français, ainsi qu’une connaissance d’Avaloq appréciée.
Repères sur Edmond de Rothschild
- Domaine officiel
- edmond-de-rothschild.com
- Offres ouvertes
- 37
Détails de l’offre
La description complète publiée par Edmond de Rothschild.
Main mission
The RM Assistant is part of the Private Banking – Israel team and directly reports to the Team Head, based in Geneva.
Key responsibiliites
- Ensure all account opening & closing.
- Ensure delivery of first class service for clients by communication with clients on a regular basis, keeping clients informed of the performance and outlook of their investments and ensuring early identification of issues as well as complaint management (incidents).
- Coordinate and ensure high quality reporting, investment related, administration and transition processes (take-on/off, mandate changes) related to mandates.
- Professional handling of all client queries and managing the interactions and communication with clients.
- Ensure client reporting are of high quality, oversee maintenance of client records, legal documentation, KYC, and resolve any problems related to client reports.
- Cultivate business development opportunities, which includes coordinating and preparation of presentations, marketing materials and appointments for Relationship Managers with clients.
- Assist with the development and implementation of reporting procedures to track sales processes.
- Maintain special products lists for Sales in close collaboration with certain departments.
- Maintain and check data quality in CRM tool.
- Support Marketing department in planning and implementation of distribution events.
Profil
Prior and successful similar experience up to 5 years as Relationship Manager Assistant
- Comfortable with placing clients orders, stock market, forex and options orders, while paying particular attention to accuracy and execution
- Detailed understanding of the local business/clients and its specific business requirements.
- High standard of attention to detail & accuracy
- Strong Project Management skills in a cross border set up.
- Excellent organizational and time management skills
- Proven track record of being able to service clients in the define market.
- Good understanding of investment and post investment operational processes.
- Experience in streamlining reporting and communications processes and procedures.
- Relevant written and verbal language skills in English and French.
- Strong client and service orientation, good interpersonal skills at all levels.
- Ability to work under pressure whilst producing quality work, time management skills.
- Knowledge of the Avaloq platform is a benefit
Prérequis
- Strong Project Management skills
- Excellent organizational and time management skills
- Strong client and service orientation
- High standard of attention to detail & accuracy