Loro Piana propose des opportunités professionnelles visibles dans le catalogue Screeningpass, avec leurs informations de contrat, de localisation et de candidature.
Team Manager - London
Le Team Manager encadre l’équipe de vente de Loro Piana et veille à la fluidité des activités quotidiennes ainsi qu’à l’atteinte des objectifs. Il développe la performance commerciale, la gestion opérationnelle et l’expérience client, tout en recrutant, formant et accompagnant son équipe.
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Détails de l’offre
La description complète publiée par Loro Piana.
The Team
Manager manages a team on the sales floor, ensuring daily activities run smoothly and targets are achieved. Coordinates team execution, supports performance and maintains consistency in client experience and operational standards. Brand & Desirability Experience
- Powered by Brand Sensitivity, Product Knowledge, Building Desirability
- Be the ambassador of Loro Piana to our clients, conveying warmth, courtesy, elegance, heritage and the cultural values which are an intricate part of our Maison.
- Express enthusiasm for the heritage, stories and products of LP and promote their craftmanship, uniqueness and exceptional value.
- Ensure high standards of store environment, visual presentation and operational excellence in all activities. Business & Operational Impact
- Powered by Business Acumen, Operational Excellence, Impact Driven
- Drive sales performance within assigned area by setting targets, monitoring results and implementing actions to improve performance.
- Collaborate with merchandising and store teams to optimize assortment, product placement and business opportunities Oversee daily operations within the area, ensuring smooth execution, stock management and alignment with procedures.
- Guarantee compliance with company policies and regulations, supporting efficient workflows and coordination with operations teams. Client & Relationship Excellence
- Powered by Customer Relationship Management, Stakeholder Management, Relationship Building
- Ensure strong client experience and a client-centric culture, leveraging client feedback and service tools to enhance satisfaction and loyalty.
- Guide team members in delivering consistent and high-quality client experience. People Growth & Care
- Powered by People Development, Caring Leadership
- Recruit, lead and develop the team through coaching, training and performance feedback to ensure engagement and growth.
- Foster a positive and collaborative team environment, promoting LVMH values and a strong service culture.
- Support team capability building by identifying training needs and guiding team members in delivering high-quality client experience.
Prérequis
- management d’équipe
- coaching
- formation
- gestion de la performance
- gestion des stocks
- expérience client
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