Global Associate Director

Company description We are Zenith, the ROI agency, but we’re about so much more than numbers. Since 2005, we’ve been helping some of the world’s biggest and most exciting brands turn ambitious ideas into meaningful business growth. As part of Publicis Groupe, our global community of 6,000+ specialists across 95 markets brings together media, data, technology, commerce and content to solve complex challenges and create work that makes a difference. We believe the best work happens when great people come together.

We’re curious, collaborative and always looking for new ways to think, challenge convention and push what’s possible. From strategy and planning to performance, data, content and trading, our teams work across disciplines to create smarter, more personal experiences for the brands we partner with. And we’re serious about our people too. We want Zenith to be a place where everyone feels seen, heard and represented, with opportunities to learn, grow and make your mark.

From our regular social events, mentoring, learning opportunities, recognition and community initiatives, we’re building a culture where people can bring their whole selves to work, share ideas and have a lot of fun along the way. So, if you’re ambitious, curious and excited by the pace of change in our industry, you’ll fit right in. Whether you’re a media expert, creative thinker, data enthusiast, tech lover or simply someone who wants to make an impact, there’s a place for you at Zenith. Come and help us create a more meaningful kind of ROI – for our clients, our people and our culture.

Overview We are hiring a Global Associate Director (Fixed Term Contract - maternity cover) to join the Zenith Global team on the Swarovski account. This is a brilliant opportunity to play a central role in a high-profile global client partnership, connecting strategy, media, data, technology and specialist expertise across markets. You’ll help shape work that delivers meaningful business outcomes, strengthens collaboration and keeps brilliant client service at the heart of everything we do.

If you enjoy building trusted relationships, creating clarity across complex workstreams and supporting teams to do their best work, this role offers real scope to make an impact.

• Lead the day-to-day delivery of media services for Swarovski’s global stakeholders, ensuring work is well coordinated, considered and commercially effective.
• Build strong relationships with senior clients and agency partners, acting as a strategic advisor across global, regional and specialist teams. Translate business priorities into integrated communications plans, practical next steps and clear project direction.
• Coordinate internal and client-facing meetings, bringing together updates, actions and decisions so projects continue to move forward smoothly. Champion operational excellence across governance, project plans, reporting, risk management and resource coordination.
• Work closely with specialist teams across the Zenith and Publicis network to develop integrated solutions that drive measurable outcomes.
• Support, coach and develop team members, helping to create an inclusive, collaborative and high-performing team culture.

Experience leading client relationships and advising senior stakeholders with clarity, care and sound judgement. The ability to turn complex business needs into clear media, communications or campaign recommendations. Strong commercial understanding across scopes, budgets, resourcing, account performance and growth opportunities. Confident project and campaign leadership skills, with the ability to balance priorities and maintain high standards. Experience supporting, mentoring or line-managing others, with a thoughtful approach to feedback, development and workload.

Clear written, verbal and presentation skills, with strong attention to detail and the ability to guide constructive conversations. Working knowledge of Excel and PowerPoint, with the confidence to use them to support planning, reporting and decision-making.

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs

• for example, related to disability, neurodivergence, or a health condition
• please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change
• building a culture where everyone feels seen, respected, and genuinely included. #LI-KA1
• Lead the day-to-day delivery of media services for Swarovski’s global stakeholders, ensuring work is well coordinated, considered and commercially effective.
• Build strong relationships with senior clients and agency partners, acting as a strategic advisor across global, regional and specialist teams. Translate business priorities into integrated communications plans, practical next steps and clear project direction.
• Coordinate internal and client-facing meetings, bringing together updates, actions and decisions so projects continue to move forward smoothly. Champion operational excellence across governance, project plans, reporting, risk management and resource coordination.
• Work closely with specialist teams across the Zenith and Publicis network to develop integrated solutions that drive measurable outcomes.
• Support, coach and develop team members, helping to create an inclusive, collaborative and high-performing team culture. Experience leading client relationships and advising senior stakeholders with clarity, care and sound judgement. The ability to turn complex business needs into clear media, communications or campaign recommendations. Strong commercial understanding across scopes, budgets, resourcing, account performance and growth opportunities. Confident project and campaign leadership skills, with the ability to balance priorities and maintain high standards. Experience supporting, mentoring or line-managing others, with a thoughtful approach to feedback, development and workload. Clear written, verbal and presentation skills, with strong attention to detail and the ability to guide constructive conversations. Working knowledge of Excel and PowerPoint, with the confidence to use them to support planning, reporting and decision-making.