Digital Operations Manager

Company description We are Zenith, the ROI agency, but we’re about so much more than numbers. Since 2005, we’ve been helping some of the world’s biggest and most exciting brands turn ambitious ideas into meaningful business growth. As part of Publicis Groupe, our global community of 6,000+ specialists across 95 markets brings together media, data, technology, commerce and content to solve complex challenges and create work that makes a difference. We believe the best work happens when great people come together.

We’re curious, collaborative and always looking for new ways to think, challenge convention and push what’s possible. From strategy and planning to performance, data, content and trading, our teams work across disciplines to create smarter, more personal experiences for the brands we partner with. And we’re serious about our people too. We want Zenith to be a place where everyone feels seen, heard and represented, with opportunities to learn, grow and make your mark.

From our regular social events, mentoring, learning opportunities, recognition and community initiatives, we’re building a culture where people can bring their whole selves to work, share ideas and have a lot of fun along the way. So, if you’re ambitious, curious and excited by the pace of change in our industry, you’ll fit right in. Whether you’re a media expert, creative thinker, data enthusiast, tech lover or simply someone who wants to make an impact, there’s a place for you at Zenith. Come and help us create a more meaningful kind of ROI – for our clients, our people and our culture.

Overview We are hiring a Digital Operations Manager to help shape outstanding digital campaign delivery for HP, one of Zenith International’s newest global clients. You’ll sit at the centre of a connected team, bringing clarity to complex workflows and helping colleagues across media, data and technology deliver consistently strong work. From improving campaign processes to introducing smarter uses of automation and AI, you’ll have the opportunity to make a visible impact across markets.

If you enjoy combining operational rigour with curiosity, collaboration and creative problem-solving, this could be a brilliant next step. Responsibilities

Own the smooth, end-to-end delivery of digital campaigns across search, social and programmatic channels, from briefing and planning through to activation and reporting.

Coordinate campaign activity across account management, activation, analytics and planning teams, ensuring everyone has the information needed to deliver effectively.

Improve workflows, governance standards and ways of working, creating greater consistency across teams and markets. Identify opportunities to simplify processes through automation, AI and operational technology. Oversee campaign quality assurance, performance reporting, financial processes and delivery milestones. Anticipate risks, dependencies and potential delays, working collaboratively with stakeholders to resolve them.

Build trusted relationships with clients, local markets and internal specialists by sharing clear updates, practical recommendations and operational guidance.

Skills we're looking for: Experience in digital media operations, campaign management, account management or a related digital marketing environment. A practical understanding of digital campaign activation across paid search, social, programmatic and trafficking processes. Confidence managing workflows, projects and multiple priorities while maintaining accuracy and attention to detail. An understanding of campaign measurement, reporting approaches and performance metrics.

Clear written, verbal and presentation skills, with the ability to communicate effectively with stakeholders at different levels and across markets. A collaborative and solutions-focused approach, with the confidence to question existing processes and recommend thoughtful improvements. Curiosity about automation, AI and process optimisation, alongside a willingness to learn and contribute in evolving situations.

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs

• for example, related to disability, neurodivergence, or a health condition
• please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change
• building a culture where everyone feels seen, respected, and genuinely included. #LI-RC1

Own the smooth, end-to-end delivery of digital campaigns across search, social and programmatic channels, from briefing and planning through to activation and reporting.

Coordinate campaign activity across account management, activation, analytics and planning teams, ensuring everyone has the information needed to deliver effectively.

Improve workflows, governance standards and ways of working, creating greater consistency across teams and markets. Identify opportunities to simplify processes through automation, AI and operational technology. Oversee campaign quality assurance, performance reporting, financial processes and delivery milestones. Anticipate risks, dependencies and potential delays, working collaboratively with stakeholders to resolve them.

Build trusted relationships with clients, local markets and internal specialists by sharing clear updates, practical recommendations and operational guidance. Skills we're looking for: Experience in digital media operations, campaign management, account management or a related digital marketing environment. A practical understanding of digital campaign activation across paid search, social, programmatic and trafficking processes. Confidence managing workflows, projects and multiple priorities while maintaining accuracy and attention to detail.

An understanding of campaign measurement, reporting approaches and performance metrics. Clear written, verbal and presentation skills, with the ability to communicate effectively with stakeholders at different levels and across markets. A collaborative and solutions-focused approach, with the confidence to question existing processes and recommend thoughtful improvements. Curiosity about automation, AI and process optimisation, alongside a willingness to learn and contribute in evolving situations.