Client Engagement Manager

Overview See how Epsilon powers connected marketing by unlocking the full potential of data and identity. As a Client Engagement Manger at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands, collaborating closely with the agency teams as well as internal cross-functional teams. You'll be responsible for helping to drive growth between Epsilon and other Publicis agencies, retention and revenue through exceptional service and strategic execution.

The role is highly collaborative, working with Publicis agencies as well as internal cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions.

As a Client Engagement Manager, you will join our Audience Media team, which collaborates closely with Publicis Groupe agencies. Your primary responsibilities will involve supporting and working alongside our Client Engagement team to deliver top-notch solutions and services to our expanding Starcom and Publicis client portfolio. You will be in charge managing audience media business across Epsilon and Publicis by building relationships, educating client teams, cross selling products and servicing current accounts.

You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning. This role will help you develop skills in Digital MarTech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success across Publicis and your own professional development.

What you’ll bring with you: Commercially driven mindset with an eagerness to identify opportunities for growth and contribute to business success. Strong organizational skills with an ability to manage time effectively. Excellent communication skills, both verbal and written. Proficiency in digital marketing and a passion for big data and technology. Ability to think analytically and tell data-driven stories. Why you might stand out from other talent: 3+ years of client services/sales/agency experience. Interest in Adtech, Martech, SaaS.

A consultative approach to problem-solving and strategy development. A drive for continual learning, personal development, and process improvement. Improving and adapting in a fast-evolving industry in Digital Media.

When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

https://www.epsilon.com/us/about-us/our-culture-epsilon Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing.

Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly.

If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief.

We are committed to providing reasonable adjustments for candidates in our application process. #LI-TF1 As a Client Engagement Manager, you will join our Audience Media team, which collaborates closely with Publicis Groupe agencies. Your primary responsibilities will involve supporting and working alongside our Client Engagement team to deliver top-notch solutions and services to our expanding Starcom and Publicis client portfolio.

You will be in charge managing audience media business across Epsilon and Publicis by building relationships, educating client teams, cross selling products and servicing current accounts. You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning. This role will help you develop skills in Digital MarTech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success across Publicis and your own professional development.

with you: Commercially driven mindset with an eagerness to identify opportunities for growth and contribute to business success. Strong organizational skills with an ability to manage time effectively. Excellent communication skills, both verbal and written. Proficiency in digital marketing and a passion for big data and technology. Ability to think analytically and tell data-driven stories. Why you might stand out from other talent: 3+ years of client services/sales/agency experience. Interest in Adtech, Martech, SaaS. A consultative approach to problem-solving and strategy development.

A drive for continual learning, personal development, and process improvement. Improving and adapting in a fast-evolving industry in Digital Media.