Ad Ops Manager

Company description We are Zenith, the ROI agency, but we’re about so much more than numbers. Since 2005, we’ve been helping some of the world’s biggest and most exciting brands turn ambitious ideas into meaningful business growth. As part of Publicis Groupe, our global community of 6,000+ specialists across 95 markets brings together media, data, technology, commerce and content to solve complex challenges and create work that makes a difference. We believe the best work happens when great people come together.

We’re curious, collaborative and always looking for new ways to think, challenge convention and push what’s possible. From strategy and planning to performance, data, content and trading, our teams work across disciplines to create smarter, more personal experiences for the brands we partner with. And we’re serious about our people too. We want Zenith to be a place where everyone feels seen, heard and represented, with opportunities to learn, grow and make your mark.

From our regular social events, mentoring, learning opportunities, recognition and community initiatives, we’re building a culture where people can bring their whole selves to work, share ideas and have a lot of fun along the way. So, if you’re ambitious, curious and excited by the pace of change in our industry, you’ll fit right in. Whether you’re a media expert, creative thinker, data enthusiast, tech lover or simply someone who wants to make an impact, there’s a place for you at Zenith. Come and help us create a more meaningful kind of ROI – for our clients, our people and our culture.

Overview We are hiring an Ad Operations Manager to play a pivotal role at the centre of a truly global digital ecosystem. This role sits at the heart of high‑impact, multi‑market digital activation, ensuring campaigns are delivered with precision, care and consistency at scale. Working across London, the US and more than 30 international markets, you’ll help shape how digital media connects with people in meaningful, responsible ways. If you enjoy combining technical expertise with collaboration and purpose, this is a role where your work will genuinely matter.

What you’ll be doing Own the trafficking, quality assurance and technical delivery of digital campaigns across social and programmatic channels.

Ensure campaigns are set up accurately, compliantly and on time, following agreed governance and operational standards. Troubleshoot and resolve issues across creative, tracking and delivery workflows, keeping campaigns running smoothly. Partner with analytics, biddable, creative and market teams to enable seamless activation and reliable data capture. Strengthen ad tech governance by embedding best practice across platforms, tagging and measurement solutions. Contribute to improving workflows, tools and processes that increase efficiency and reduce manual effort.

Support, mentor and develop junior Ad Ops specialists, creating a culture of learning, quality and shared ownership.

Skills we’re looking for Experience working in ad operations or digital trafficking, with hands‑on exposure to campaign delivery. Strong working knowledge of ad serving platforms, particularly Google Campaign Manager 360 or similar tools. Confidence managing multiple markets, priorities and deadlines with care and attention to detail. A clear communicator who can explain technical concepts to both technical and non‑technical stakeholders. Curiosity and willingness to keep learning as platforms, regulations and best practice evolve.

A collaborative mindset, comfortable working across teams, disciplines and geographies. An interest in building reliable, scalable operations that support great creative and measurable outcomes.

Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.

Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. HELP@

24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.

We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.

, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.

This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based four days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process.

If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). #LI-HM1 What you’ll be doing Own the trafficking, quality assurance and technical delivery of digital campaigns across social and programmatic channels.

Ensure campaigns are set up accurately, compliantly and on time, following agreed governance and operational standards. Troubleshoot and resolve issues across creative, tracking and delivery workflows, keeping campaigns running smoothly. Partner with analytics, biddable, creative and market teams to enable seamless activation and reliable data capture. Strengthen ad tech governance by embedding best practice across platforms, tagging and measurement solutions. Contribute to improving workflows, tools and processes that increase efficiency and reduce manual effort.

Support, mentor and develop junior Ad Ops specialists, creating a culture of learning, quality and shared ownership. Skills we’re looking for Experience working in ad operations or digital trafficking, with hands‑on exposure to campaign delivery. Strong working knowledge of ad serving platforms, particularly Google Campaign Manager 360 or similar tools. Confidence managing multiple markets, priorities and deadlines with care and attention to detail. A clear communicator who can explain technical concepts to both technical and non‑technical stakeholders.

Curiosity and willingness to keep learning as platforms, regulations and best practice evolve. A collaborative mindset, comfortable working across teams, disciplines and geographies. An interest in building reliable, scalable operations that support great creative and measurable outcomes.