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Description de l’offre

Role: Account Manager Location: HBeauty Chester Hours: Full-time, 37.5 hrs A Guerlain Account Manager, is a brand ambassador, an expert in make-up, skincare & fragrance. Through your engaging style, you'll actively drive & increase your business, encouraging all Beauty Consultants to achieve sales targets. SALES Set targets for Team Members in line with Company, leading & coaching them to achieve KPIs. Pro-actively sell Guerlain products & link product categories to increase ATV & ATU & provide a luxury service.

  • Provide education on Guerlain products; propose & demonstrate personalised products to clients. MANAGEMENT Manage Team Members, identifying opportunities & support with training & guidance.
  • Manage stock levels, working with the AM. Proactively grow the business through events, appointments & bookings whilst ensuring all operational & administrative tasks are complete. GENERAL Participate in merchandise management & ensure that it aligns with Corporate guidelines, ensuring all procedures & policies are adhered to.
  • Build relationships with store management, whilst carrying out any additional duties.

Person specification

Constantly seeking opportunities to develop & grow your business through events &; gain new sales. Organised; Manage paperwork, Team Members, Department & Area Managers & meet the clients’ needs Willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Self-confident, you will be able to approach & engage with customers at ease, using your strong selling skills to chase that extra sale.

You will be able to demonstrate make-up application knowledge, & through excellent communication skills, be able to identify key items that would suit the customers’ needs. Immaculately groomed & presented

Prérequis

  • Connaissance de l’application du maquillage
  • Compétences en vente
  • Compétences en communication