Servier recherche, développe et produit des médicaments, notamment en oncologie, dans les neurosciences et dans les maladies cardio-métaboliques.
Stage Business Process Improvement for Managed Access Programs
Ce stage de 6 mois à Suresnes porte sur l’amélioration des processus des Managed Access Programs au sein des opérations GMPA Oncology. Les missions incluent la définition des processus, la création de procédures et supports de formation, ainsi que la conception d’indicateurs de performance.
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Détails de l’offre
La description complète publiée par Servier.
Description de l’offre
Description de l'entreprise :
Join an enriching human adventure!
Are you looking for an opportunity to develop your skills and contribute to committed and innovative projects?
We are a human-scale, international, and independent pharmaceutical group, governed by a Foundation. Our unique model is our pride, but above all, it allows us to fully serve our vocation: "committed to therapeutic progress for the benefit of patients."
A world leader in cardiology, we have chosen to become a focused and innovative player in oncology by 2030, targeting difficult-to-treat cancers and devoting more than 70% of our R&D budget to them.
Us? More than 22,000 passionate individuals of over 50 nationalities, driven by an entrepreneurial spirit. Every day we move forward with and for patients, with and for our teams, driven by the desire to care, to dare, to develop, and to commit ourselves to being useful to those who need it.
Description du poste
Department : Global Medical & Patient Affairs (GMPA) Operations - Oncology
Your mission/impact:
Under the oversight of a GMPA Business Process Owner, you contribute to the process improvement for our Managed Access Programs (MAP), across all therapeutic Areas (Oncology, CMVD, Neurology) and considering Local and Global programs
Your contributions will directly impact the robustness and compliance of our MAPs and ensure early and equitable patient access to our innovative treatment.
Key responsibilities/
what you will do
• Define and improve the Managed Access Program (MAP) process
• • •
- Benchmark current processes against industry standards
• Participate and facilitate cross-functional workshops and discussions to harmonize terminology and clarify offers from various departments (R&D, Medical Affairs, Patient Affairs)
• Refine the MAP process SOP and produce user guides
• Develop training materials including e-learning modules for global/local teams and define training assignment for various MAP stakeholders
• Design key indicators related to process performance
• Coordinate with data/system owners that fit-for-purpose tools/systems are available and meet users' needs
You will work in close collaboration with :
• The Global Medical Operations team
• The Medical leads responsible for Managed Access Programs
• The global Health Equity and Patient Affairs teams
• The GMPA Digital/AI team
• The training department
• Internal and External experts as needed
Description du profil :
Your profile
We are looking for a motivated and proactive student with a strong interest in medical process improvement, eager to learn and invest in a dynamic global environment.
Required skills
• Education : Student in 6th year of Pharmacy or Last-year Engineer/business school student in a Medico-scientific field
- Hard and soft skills:
- Strong interest in medical & scientific processes.
• Absolutely fluent in spoken and written English, with proven ability to produce concise and synthetic written reports, SOPs or training materials.
• Excellent communication skills, essential for facilitating and coordinating work with subject matter experts within and across departments.
• Strong project management abilities.
• Pragmatism and a solution-driven mindset, with the ability to find practical solutions to evolve and harmonize current processes.
• Familiarity with process improvement methodologies (e.g., Lean) is a plus.
• Previous experience in clinical studies management is a plus (Phase 3b, Real World Evidence, early access patient programs, IIT Program)
Nous proposons :
📅 Practical information:
• Location: Suresnes (92)
• Duration: 6 months
• Start date: January 2027
• Contract type: internship
• Accessibility : Site accessible to individuals with disabilities
Prérequis
- Student in 6th year of Pharmacy or last-year Engineer/business school student in a Medico-scientific field
- Strong interest in medical and scientific processes
- Excellent communication skills
- Strong project management abilities
- Familiarity with process improvement methodologies such as Lean
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