Support Agent - DACH

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results?

We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

We're Hiring: Support Agent – Candlelight DACH 📍 Based in Spain | Full-time | 6-month fixed-term contract We’re looking for a proactive and detail-oriented

Support Agent/ Administrative & Operations Assistant to join our Candlelight DACH team! In this role, you’ll support the team with the financial, administrative, and operational processes that help bring Candlelight concerts to life across the DACH region. From managing invoices and coordinating supplier payment issues to handling artist contracting processes and ensuring that event plans comply with our internal standards, you’ll play an important role in keeping our operations running smoothly.

is highly organized, detail-oriented, and comfortable coordinating with different internal teams and external stakeholders in a fast-paced, international environment.

Finance & Supplier Management

• Manage supplier invoices and ensure accurate cost allocation across P&L statements.
• Follow up on supplier payment issues, coordinating with internal teams and maintaining communication with suppliers to resolve outstanding issues. Administrative & Operational
• Support
• Manage artist contracting requests and purchase orders, ensuring they are processed accurately and on time.
• Assist with music licensing reports, database updates, and other ad hoc administrative tasks to support the team's day-to-day operations. Event Plan Compliance
• Review event plans before they go on sale, checking event copy, ticket quantities, and other key details for accuracy.
• Flag discrepancies and coordinate the necessary corrections with the relevant teams.

You live in Spain and are legally eligible to work here.

• Fluency in English. German is a plus!
• Strong organizational skills and excellent attention to detail.
• Experience in administrative support, operations, finance support, or a similar role.
• Strong communication skills and confidence coordinating with different stakeholders.
• A proactive and reliable approach, with strong follow-up skills and a focus on accuracy.
• Familiarity with tools such as Google Workspace, Slack, and Airtable, with the ability to learn new systems quickly.
• Previous experience in the events, entertainment, or music industry is a plus. 🎵 Why Join Us?
• The opportunity to contribute to a high-growth global category leader.
• 40% discount on all Fever events and experiences.
• Home-office friendly environment.
• Health insurance.
• Wellhub membership.
• Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive part of your salary in advance through Payflow.
• Responsibility from day one and opportunities for professional and personal growth.
• A great work environment with a young, international team of talented people. We welcome people from all walks of life—if this role excites you and you’re motivated to learn and contribute, we want to hear from you. Contract type: 6-month fixed-term contract. This role is based in Spain. #LI-Fulltime Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever
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